Frequently Asked Questions

The price depends on volume, distance, access conditions and included services. We always carry out a free assessment visit before presenting any quote.

No. Free visit and quote with no obligation.

No, as long as conditions match what was assessed. The written quote is the final price.

By phone, WhatsApp or form. After contact, we schedule an assessment visit and present a quote within 24 hours.

6 steps: contact, assessment visit, quote, confirmation, moving day, delivery.

The team packs, disassembles, loads and departs. At the destination, they unload, place items in the indicated room and reassemble.

We recommend that you are, or that someone you trust is present at both locations.

Yes. All materials included.

Yes, included.

Yes. Up to the 11th floor.

Yes. If there is a road, we get there.

Lisbon–Porto: usually the same day. Longer routes: depending on volume and distance.

Yes. The quote is calculated based on the actual volume.

Yes. By road for continental Europe, by sea for more distant destinations.

Yes. We have completed moves from France, Germany, Spain and Sweden to Portugal.

By road: Portugal–France 2–4 days, Portugal–Germany or Sweden 4–7 days. By sea: according to shipping line schedules.

Yes. For destinations outside the EU, some documentation may be the client's responsibility.

Yes. Warehouse in Fernão Ferro available.

Groupage: you pay by volume, cargo shares a container. Exclusive: the container is yours alone. Groupage recommended up to 15–20 m³.

Yes. Clearance and documentation included.

In the event of proven damage, the situation is handled directly with us.

Yes. Team with specific training.

Yes.

There is no minimum period.

Yes.

Fernão Ferro, Seixal, south bank of Lisbon.